JCA's Emotional Intelligence toolkit delivering sustainable people success.
These are cutting edge tools for coaching, building high performing teams and measuring the impact and value of employee engagement.
What is Emotional Intelligence (EI)?
Emotional Intelligence (EI) is about intelligent use of our emotions. This requires being aware of our feelings and the feelings of others in order to manage our behaviour and relationships effectively. Underpinning all aspects of EI is our core attitude towards ourselves (Self-Regard) and others (Regard for Others). The ie questionnaire measures fifteen aspects of EI.
What's different about JCA's EI framework?
The fundamental point here is that to change behaviour so as to be self-directed and enduring, requires a shift at a deeper level of feelings and attitudes. Too often performance programmes only teach at a cognitive skills level which may have an immediate impact, but is soon forgotten once back in the familiar environment of work.
It is important to bear in mind a few points that may distinguish this model of EI from other approaches:
- All aspects of EI are amenable to development and are changeable; unlike personality traits and IQ measures, which are relatively fixed and less open to development.
- EI is not 'one thing'; people can be higher or lower in different aspects.
- EI relates to performance. Unlike Personality, EI is about being effective.
- EI is not the same as behavioural competencies. EI is derived from core attitudes and how we manage our thinking and feeling.
- EI is not a 'thing' or a 'noun' that a person has more or less of, but a verb, it is what a person engages in doing in the present moment.